Operational support services to keep your procurement running smoothly. Our admin support team handles the day-to-day transactional and administrative activities that underpin efficient procurement operations.
From purchase order management and delivery tracking through to supplier data maintenance and invoice reconciliation, we deliver accurate, timely processing with full compliance.
Purchase orders processed annually
PO accuracy rate across managed operations
Average turnaround for standard procurement requests
We manage the complete PO lifecycle from creation through to closure, ensuring accurate, timely order processing that aligns with approved requisitions, contracts, and budgets.
PO Creation & Processing
Blanket & Framework PO Management
PO Status Tracking & Reporting
Emergency & Spot Purchase Processing
PO Amendment & Change Orders
PO Approval Workflow Coordination
PO Closure & Archiving
PO Compliance & Audit Support
We monitor and manage deliveries against purchase orders, proactively following up with suppliers to ensure on-time delivery and resolving discrepancies when they arise.
Delivery Schedule Monitoring
Goods Receipt Processing
Partial Delivery Management
Delivery Performance Reporting
Supplier Follow-Up & Expediting
Delivery Discrepancy Resolution
Backorder Tracking
Supplier Lead Time Analysis
We maintain accurate, complete supplier records that support efficient procurement operations and compliance. Our data management covers onboarding, maintenance, deduplication, and compliance screening.
Supplier Registration & Onboarding
Duplicate Detection & Cleansing
Sanctions & Compliance Screening
Self-Service Supplier Portal
Supplier Data Validation & Enrichment
Bank Detail Verification
Supplier Classification & Segmentation
Master Data Governance Framework
We manage procurement databases and catalogues ensuring data integrity, accessibility, and alignment with organisational standards. Our services cover item masters, catalogues, and procurement reference data.
Item Master Data Management
Price List Administration
Data Quality Monitoring & Reporting
System Administration & Access Control
Catalogue Management & Maintenance
Contract Database Management
Reference Data Standardisation
Database Archiving & Retention
We maintain a centralised, organised contract repository ensuring all procurement agreements are accessible, up to date, and managed through their complete lifecycle from execution to expiry.
Contract Repository Setup & Organisation
Expiry & Renewal Tracking
Version Control & Amendment Tracking
Contract Search & Retrieval
Contract Upload & Indexing
Contract Obligation Monitoring
Compliance & Audit Support
Contract Analytics & Reporting
We perform systematic invoice matching against purchase orders and goods receipts, identifying and resolving discrepancies to ensure accurate, timely payment processing.
3-Way Match (PO, GRN, Invoice)
Price & Quantity Variance Resolution
Supplier Query Resolution
Reconciliation Reporting
2-Way Match Processing
Exception Handling & Escalation
Matching Automation & Rules Engine
Audit Trail & Compliance
We manage the complete PO lifecycle from creation through to closure, ensuring accurate, timely order processing that aligns with approved requisitions, contracts, and budgets.
PO Creation & Processing
Blanket & Framework PO Management
PO Status Tracking & Reporting
Emergency & Spot Purchase Processing
PO Amendment & Change Orders
PO Approval Workflow Coordination
PO Closure & Archiving
PO Compliance & Audit Support
We monitor and manage deliveries against purchase orders, proactively following up with suppliers to ensure on-time delivery and resolving discrepancies when they arise.
Delivery Schedule Monitoring
Goods Receipt Processing
Partial Delivery Management
Delivery Performance Reporting
Supplier Follow-Up & Expediting
Delivery Discrepancy Resolution
Backorder Tracking
Supplier Lead Time Analysis
We maintain accurate, complete supplier records that support efficient procurement operations and compliance. Our data management covers onboarding, maintenance, deduplication, and compliance screening.
Supplier Registration & Onboarding
Duplicate Detection & Cleansing
Sanctions & Compliance Screening
Self-Service Supplier Portal
Supplier Data Validation & Enrichment
Bank Detail Verification
Supplier Classification & Segmentation
Master Data Governance Framework
We manage procurement databases and catalogues ensuring data integrity, accessibility, and alignment with organisational standards. Our services cover item masters, catalogues, and procurement reference data.
Item Master Data Management
Price List Administration
Data Quality Monitoring & Reporting
System Administration & Access Control
Catalogue Management & Maintenance
Contract Database Management
Reference Data Standardisation
Database Archiving & Retention
We maintain a centralised, organised contract repository ensuring all procurement agreements are accessible, up to date, and managed through their complete lifecycle from execution to expiry.
Contract Repository Setup & Organisation
Expiry & Renewal Tracking
Version Control & Amendment Tracking
Contract Search & Retrieval
Contract Upload & Indexing
Contract Obligation Monitoring
Compliance & Audit Support
Contract Analytics & Reporting
We perform systematic invoice matching against purchase orders and goods receipts, identifying and resolving discrepancies to ensure accurate, timely payment processing.
3-Way Match (PO, GRN, Invoice)
Price & Quantity Variance Resolution
Supplier Query Resolution
Reconciliation Reporting
2-Way Match Processing
Exception Handling & Escalation
Matching Automation & Rules Engine
Audit Trail & Compliance
Result: 99% PO accuracy, 48-hour average turnaround, 30% reduction in admin costs.
Deployed automated 3-way matching across 5 hospital entities processing 2,000+ monthly invoices, reducing manual matching effort and accelerating supplier payments.
Result: 85% straight-through matching, 70% reduction in matching exceptions.
Result: Zero contract lapses, 100% audit compliance, 60% faster contract retrieval.
Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers
Boosted efficiency and agility through the implementation of Cloud Native Applications
Elevated productivity and accuracy of customer business processes with Robotics Process Automation
Revolutionized customer experience with the introduction of Native Mobile Applications
Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform
Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers
Revolutionized customer experience with the introduction of Native Mobile Applications
Boosted efficiency and agility through the implementation of Cloud Native Applications
Elevated productivity and accuracy of customer business processes with Robotics Process Automation
Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform
Deployed advanced data and analytics solutions to drive business growth
