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Order-to-Cash

Optimise revenue operations with streamlined order and receivables management. Our Order-to-Cash services cover the full revenue cycle — from order processing and billing through to collections, credit control, and cash application.

We help organisations reduce days sales outstanding, minimise bad debt exposure, and achieve full visibility into their revenue pipeline through automation and structured collections processes.

25+ days

Average DSO reduction achieved for managed clients

0 %

Billing accuracy across order-to-cash operations

0 %

Improvement in collections effectiveness

Order Management & Processing

We manage end-to-end order processing from receipt through to fulfilment confirmation, ensuring accuracy, timeliness, and compliance with contractual terms. Our order management services integrate with ERP and CRM systems to deliver seamless processing.

Sales Order Entry & Validation
Order Fulfilment Coordination
Order Amendment & Cancellation
Returns & Credit Processing

Contract & Pricing Verification
Order Status Tracking & Updates
Backorder Management
Order Analytics & Reporting

We manage the complete billing cycle including invoice generation, delivery, and follow-up. Our billing services ensure accurate, timely invoicing aligned with contractual terms, revenue recognition requirements, and customer preferences.

Invoice Generation & Delivery
Recurring & Subscription Billing
Tax Calculation & Compliance
Billing Dispute Resolution

Milestone & Progress Billing
Credit Note & Debit Note Processing
E-lnvoicing & Digital Delivery
Billing Accuracy & Quality Controls

We manage the full AR lifecycle ensuring timely collection, accurate ageing, and proactive management of outstanding balances. Our AR services combine systematic follow-up with data-driven prioritisation to optimise cash collection.

AR Ledger Management
Ageing Analysis & Monitoring
Write-Off Processing & Approval
AR Reporting & Dashboards

Customer Account Reconciliation
Dunning & Reminder Management
Bad Debt Provision Management
Customer Query Resolution

Our collections services combine structured workflows with intelligent prioritisation to maximise cash recovery while maintaining positive customer relationships. We establish credit policies, monitor exposure, and execute collection strategies tailored to customer segments.

Credit Policy Design & Implementation
Collection Strategy & Segmentation
Escalation & Legal Collection Support
Customer Payment Plan Management

Credit Limit Assessment & Monitoring
Proactive Collection Follow-Up
Promise—to-Pay Tracking
Collections Performance Analytics

We manage revenue recognition processes in compliance with IFRS 15 and other applicable standards, ensuring accurate recognition of revenue across complex contract structures, multi-element arrangements, and long-term projects.

IFRS 15 Compliance & Application
Performance Obligation Identification
Contract Modification Processing
Revenue Reporting & Disclosure

Revenue Arrangement Analysis
Variable Consideration Estimation
Revenue Scheduling & Waterfall
Revenue Recognition Automation

We manage the cash application process ensuring timely, accurate matching of incoming payments to customer accounts and invoices. Our solutions combine automated matching with exception-based review to maximise straight-through processing rates.

Payment Receipt & Identification
Remittance Advice Processing
On-Account Payment Management
Cash Application Reporting

Automated Cash Matching
Unidentified Payment Resolution
Bank-to-Book Reconciliation
Multi-Currency Cash Application

We deliver comprehensive AR analytics that provide finance and commercial teams with visibility into receivables health, collection performance, and customer payment behaviour. Our dashboards enable proactive management of cash flow and credit risk.

AR Ageing Reports (30/60/90/120+)
Collection Effectiveness Index (CEI)
Cash Flow Forecasting from AR
Executive AR Dashboard

DSO Trending & Analysis
Customer Payment Behaviour Analysis
Bad Debt Exposure Analysis
Predictive Collection Analytics

Order Management & Processing

We manage end-to-end order processing from receipt through to fulfilment confirmation, ensuring accuracy, timeliness, and compliance with contractual terms. Our order management services integrate with ERP and CRM systems to deliver seamless processing.

Sales Order Entry & Validation
Order Fulfilment Coordination
Order Amendment & Cancellation
Returns & Credit Processing

Contract & Pricing Verification
Order Status Tracking & Updates
Backorder Management
Order Analytics & Reporting

We manage the complete billing cycle including invoice generation, delivery, and follow-up. Our billing services ensure accurate, timely invoicing aligned with contractual terms, revenue recognition requirements, and customer preferences.

Invoice Generation & Delivery
Recurring & Subscription Billing
Tax Calculation & Compliance
Billing Dispute Resolution

Milestone & Progress Billing
Credit Note & Debit Note Processing
E-lnvoicing & Digital Delivery
Billing Accuracy & Quality Controls

We manage the full AR lifecycle ensuring timely collection, accurate ageing, and proactive management of outstanding balances. Our AR services combine systematic follow-up with data-driven prioritisation to optimise cash collection.We deliver structured screening and assessment solutions that help organisations make evidence-based hiring decisions. Our assessments cover technical competencies, behavioural traits, cultural fit, and leadership potential.

AR Ledger Management
Ageing Analysis & Monitoring
Write-Off Processing & Approval
AR Reporting & Dashboards

Customer Account Reconciliation
Dunning & Reminder Management
Bad Debt Provision Management
Customer Query Resolution

Our collections services combine structured workflows with intelligent prioritisation to maximise cash recovery while maintaining positive customer relationships. We establish credit policies, monitor exposure, and execute collection strategies tailored to customer segments.

Credit Policy Design & Implementation
Collection Strategy & Segmentation
Escalation & Legal Collection Support
Customer Payment Plan Management

Credit Limit Assessment & Monitoring
Proactive Collection Follow-Up
Promise—to-Pay Tracking
Collections Performance Analytics

We manage revenue recognition processes in compliance with IFRS 15 and other applicable standards, ensuring accurate recognition of revenue across complex contract structures, multi-element arrangements, and long-term projects.

IFRS 15 Compliance & Application
Performance Obligation Identification
Contract Modification Processing
Revenue Reporting & Disclosure

Revenue Arrangement Analysis
Variable Consideration Estimation
Revenue Scheduling & Waterfall
Revenue Recognition Automation

We help organisations design and implement performance management frameworks that drive accountability, development, and business results, combined with succession planning that ensures leadership continuity.

Payment Receipt & Identification
Remittance Advice Processing
On-Account Payment Management
Cash Application Reporting

Automated Cash Matching
Unidentified Payment Resolution
Bank-to-Book Reconciliation
Multi-Currency Cash Application

We design and deliver Emiratisation programmes that help organisations meet national workforce targets while developing genuine career pathways for UAE nationals. Our programmes combine recruitment, structured development, and retention strategies.

AR Ageing Reports (30/60/90/120+)
Collection Effectiveness Index (CEI)
Cash Flow Forecasting from AR
Executive AR Dashboard

DSO Trending & Analysis
Customer Payment Behaviour Analysis
Bad Debt Exposure Analysis
Predictive Collection Analytics

Proven Order-to-Cash Expertise Across Industries.

Investment Management

O2C Shared Services for a Diversified Group

Established centralised O2C operations managing billing, AR, collections, and cash application across 10 business units, processing 5,000+ invoices monthly with automated revenue recognition and IFRS 15 compliance.

Result: 25-day DSO reduction, 99% billing accuracy, 40% improvement in collections effectiveness.

Real Estate

Billing & Collections for a Property Development Group

Managed milestone billing, customer collections, and cash application for a portfolio of 12 development projects totalling AED 3B+ in contracted revenue, including customer payment plan management and dispute resolution.

Result: 35% improvement in on-time collections, AED 50M+ in accelerated cash recovery.

Utilities

Revenue Recognition Transformation for a Utility Provider

Implemented IFRS 15-compliant revenue recognition processes for a multi-service utility provider, including automated revenue scheduling, contract modification handling, and performance obligation tracking across 100,000+ customer contracts.

Result: Full IFRS 15 compliance, 70% reduction in manual revenue adjustments, clean audit outcome.

Explore Impactful Case Studies That Showcase Measurable Results.

Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers

Boosted efficiency and agility through the implementation of Cloud Native Applications

Elevated productivity and accuracy of customer business processes with Robotics Process Automation

Revolutionized customer experience with the introduction of Native Mobile Applications

Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform

Explore Impactful Case Studies That Showcase Measurable Results.

Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers

Revolutionized customer experience with the introduction of Native Mobile Applications

Boosted efficiency and agility through the implementation of Cloud Native Applications

Elevated productivity and accuracy of customer business processes with Robotics Process Automation

Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform

Deployed advanced data and analytics solutions to drive business growth

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