Employee HR Operations Services platform showing payroll, HRIS, and employee self-service portal dashboard

Service & Process Automation

Workflow automation that eliminates manual processes. Weave Service & Process Automation provides a powerful no-code platform for building approval workflows, managing service requests, and automating business processes across the organisation.

From dynamic workflow engines and ticketing systems through to travel management and employee rewards, Weave automates the processes that slow organisations down and creates a seamless digital employee experience.

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Automated workflows deployed across organisations

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Reduction in manual process handling

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Average process completion vs 5+ days manual

Dynamic Workflow Engine — Build Any Approval Process Without Code

Weaves Dynamic Workflow Engine enables organisations to design, deploy, and manage complex approval workflows without writing a single line of code. Build multi-step, multi-level approval chains with
conditional logic, parallel routing, and delegation.

Visual Drag-&—Drop Workflow Builder
Conditional Logic & Branching
Delegation & Escalation Rules
Mobile Approval Capability

Multi—Level Approval Chains
Parallel & Sequential Routing
SLA & Deadline Management
Workflow Analytics & Bottleneck Detection

Weaves ticketing system provides a centralised platform for submitting, tracking, and resolving service
requests across HR, IT, facilities, and other shared services functions.

Multi-Category Service Catalogue
Priority & SLA Management
Knowledge Base Integration
Satisfaction Surveys

Ticket Creation & Assignment
Automated Routing & Escalation
Self—Service Resolution
Ticket Analytics & Reporting

Weaves Notification Centre ensures timely communication across the organisation through real-time alerts, reminders, and notifications delivered via email, mobile push, SMS, and in—app channels.

Multi-Channel Notifications
Expiry & Deadline Reminders
Event & Announcement Broadcasts
Notification Preferences

Configurable Alert Rules
Approval Pending Notifications
Read Receipt Tracking
Notification History & Audit

Weave provides a comprehensive API framework that enables seamless integration with ERP systems, government portals, payroll providers, and other enterprise applications in your technology landscape.

RESTful API Framework
Government Portal Integration
Single Sign—On (SSO) Support
Webhook & Event-Driven Integration

Pre—Built ERP Connectors (Oracle, SAP)
Payroll System Integration
Real—Time Data Synchronisation
API Documentation & Developer Portal

Weave Travel Management digitises the complete business travel lifecycle from trip request and approval through to booking coordination, expense capture, and post-trip settlement.

Travel Request & Approval Workflow
Booking Coordination & Management
Expense Capture & Receipt Upload
Travel Analytics & Cost Reporting

Travel Policy Enforcement
Per Diem & Allowance Calculation
Travel Advance & Settlement
Integration with Travel Agencies

Weave Employee Reward & Loyalty enables organisations to build a culture of recognition through peer— to-peer appreciation, achievement awards, and loyalty programmes that drive engagement and
retention.

Peer-to-Peer Recognition
Points—Based Reward System
Team & Department Recognition
Recognition Wall & Social Feed

Manager & Leadership Awards
Milestone & Service Awards
Reward Catalogue & Redemption
Engagement Analytics & Insights

Weave TaskPro provides lightweight task and project management capabilities that help teams organise
work, track progress, and collaborate effectively within the Weave ecosystem.

Task Creation & Assignment
Due Date & Priority Management
File Sharing & Comments
Team Workload Visibility

Team Workload Visibility
Project Boards & Kanban Views
Task Dependencies & Milestones
Progress Tracking & Reporting
Integration with Workflow Engine

Dynamic Workflow Engine — Build Any Approval Process Without Code

Weaves Dynamic Workflow Engine enables organisations to design, deploy, and manage complex approval workflows without writing a single line of code. Build multi-step, multi-level approval chains with conditional logic, parallel routing, and delegation.

Visual Drag-&—Drop Workflow Builder
Conditional Logic & Branching
Delegation & Escalation Rules
Mobile Approval Capability

Multi—Level Approval Chains
Parallel & Sequential Routing
SLA & Deadline Management
Workflow Analytics & Bottleneck Detection

Weaves ticketing system provides a centralised platform for submitting, tracking, and resolving service
requests across HR, IT, facilities, and other shared services functions.

Multi-Category Service Catalogue
Priority & SLA Management
Knowledge Base Integration
Satisfaction Surveys

Ticket Creation & Assignment
Automated Routing & Escalation
Self—Service Resolution
Ticket Analytics & Reporting

Weaves Notification Centre ensures timely communication across the organisation through real-time alerts, reminders, and notifications delivered via email, mobile push, SMS, and in—app channels.

Multi-Channel Notifications
Expiry & Deadline Reminders
Event & Announcement Broadcasts
Notification Preferences

Configurable Alert Rules
Approval Pending Notifications
Read Receipt Tracking
Notification History & Audit

Weave provides a comprehensive API framework that enables seamless integration with ERP systems, government portals, payroll providers, and other enterprise applications in your technology landscape.

RESTful API Framework
Government Portal Integration
Single Sign—On (SSO) Support
Webhook & Event-Driven Integration

Pre—Built ERP Connectors (Oracle, SAP)
Payroll System Integration
Real—Time Data Synchronisation
API Documentation & Developer Portal

Weave Travel Management digitises the complete business travel lifecycle from trip request and approval through to booking coordination, expense capture, and post-trip settlement.

Travel Request & Approval Workflow
Booking Coordination & Management
Expense Capture & Receipt Upload
Travel Analytics & Cost Reporting

Travel Policy Enforcement
Per Diem & Allowance Calculation
Travel Advance & Settlement
Integration with Travel Agencies

Weave Employee Reward & Loyalty enables organisations to build a culture of recognition through peer— to-peer appreciation, achievement awards, and loyalty programmes that drive engagement and
retention.

Peer-to-Peer Recognition
Points—Based Reward System
Team & Department Recognition
Recognition Wall & Social Feed

Manager & Leadership Awards
Milestone & Service Awards
Reward Catalogue & Redemption
Engagement Analytics & Insights

Weave TaskPro provides lightweight task and project management capabilities that help teams organise work, track progress, and collaborate effectively within the Weave ecosystem.

Task Creation & Assignment
Due Date & Priority Management
File Sharing & Comments
Team Workload Visibility

Project Boards & Kanban Views
Task Dependencies & Milestones
Progress Tracking & Reporting
Integration with Workflow Engine

Proven Weave HCM Expertise Across Industries.

Government

Workflow Automation for a Federal Entity

Deployed Weave workflow automation across 50+ business processes including HR approvals, procurement, travel, and facilities requests, eliminating paper-based processes for 8,000+ employees.

Result: 80% reduction in process handling time, 100% digital compliance, zero paper processes.

Energy

Employee Recognition for an Energy Group

Launched Weave Employee Reward & Loyalty programme across 3,000+ employees, building a recognition culture with peer-to-peer appreciation, leadership awards, and points-based rewards.

Result: 75% monthly active participation, 20

Financial Services

Service Desk for a Banking Group

Implemented Weave ticketing system as unified service desk across HR, IT, and facilities for 5,000+ employees with SLA management, knowledge base, and self-service resolution.

Result: 60% first-contact resolution rate, 50% reduction in average resolution time.

Explore Impactful Case Studies That Showcase Measurable Results.

Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers

Boosted efficiency and agility through the implementation of Cloud Native Applications

Elevated productivity and accuracy of customer business processes with Robotics Process Automation

Revolutionized customer experience with the introduction of Native Mobile Applications

Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform

Explore Impactful Case Studies That Showcase Measurable Results.

Successfully executed Digital Transformation Programs, resulting in multimillion AED savings for customers

Revolutionized customer experience with the introduction of Native Mobile Applications

Boosted efficiency and agility through the implementation of Cloud Native Applications

Elevated productivity and accuracy of customer business processes with Robotics Process Automation

Efficiently delivered Rapid Deployment Programs to customers utilizing Lo/No code platform

Deployed advanced data and analytics solutions to drive business growth

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